State Farm® Insurance Agent Lisa Allen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Morgan Rodabaugh
December 15, 2025
5
out of
5
rating by Morgan Rodabaugh
"They’re always happy to answer any questions, talk about policy options, and give great advice. Talked to Madelyn today and she was beyond helpful."
We responded:
"Thank you for your wonderful feedback! I'm glad to hear my team is always ready to answer your questions, discuss policy options, and provide helpful advice. It's great to know you had such a positive experience today. We're here to support you with your vehicle and renter's insurance whenever you need us! - Lisa"
Laura P
December 13, 2025
5
out of
5
rating by Laura P
"After calling around for weeks, getting quotes and feeling uneasy when my questions were not answered with confidence. I called Allen state farm on a referral from a coworks daughter. Marcey made switching insurances so easy! In one phone call in fact! She went over everything gave me a quote ,fine tuned it to my needs very quickly. She answered all my questions (some twice) and she was kind while doing so."
We responded:
"Thank you for sharing your experience! I'm so happy to hear that switching your insurance was quick and easy, and that my team took the time to thoroughly answer all your questions with kindness. It means a lot to me to have earned your trust, and we're here to support you anytime you need! - Lisa"
Joe Nicholson
December 13, 2025
5
out of
5
rating by Joe Nicholson
"It was good to see Kim back with State Farm. She did a policy review today to make sure everything was current. She was very thorough in the review and offered options that might provided better coverage for our situation. She also informed us of changes that State Farm would be making in the future. She is friendly and very easy to work with. v/r Joe N I was needing to add new vehicle to my policy. Spoke with Jennifer and she made the changes and sent me a copy of everything I needed to prove I had insurance on the new vehicle. Took approximately 10 minutes to get everything completed. Great service. Five Star! v/r Joe N"
We responded:
"Thank you for sharing your experience, Joe! I'm glad to hear that adding your new vehicle to your policy was quick and smooth, and that you received all the documents you needed promptly. We appreciate your five-star review and look forward to assisting you anytime! - Lisa"
Nike33 Snider
December 11, 2025
5
out of
5
rating by Nike33 Snider
"Excellent customer service!!"
We responded:
"Thank you for your kind words! I'm thrilled to hear you had an excellent customer service experience. We're here to help whenever you need us! - Lisa"
Tammy Goris
December 8, 2025
5
out of
5
rating by Tammy Goris
"Marcey was very helpful in updating our policies."
We responded:
"Thank you for your feedback! I'm glad to hear you received helpful assistance updating your home insurance and car insurance policies. We're here to support you anytime! - Lisa"
Shauna Sanders
December 5, 2025
5
out of
5
rating by Shauna Sanders
"Amazing!! Always helpful and always understanding!!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear you find my team consistently helpful and understanding. We're here to support you anytime you need us! - Lisa"
Matrone
November 26, 2025
5
out of
5
rating by Matrone
"She provided very detailed information and what is best for my wife and I appreciate it"
We responded:
"Thank you for your feedback! I'm glad to hear that you received detailed information and guidance tailored to what’s best for you and your wife. We appreciate your trust and are here to help whenever you need us! - Lisa"
Nunya Business
November 26, 2025
5
out of
5
rating by Nunya Business
"Very professional and quick response! They were extremely helpful and pleasant to work with!"
We responded:
"We appreciate you taking the time to share your experience! It’s great to hear that my team provided quick, professional service while making the process smooth and enjoyable. Thank you for trusting us with your vehicle and renter’s insurance, we’re always here to help! - Lisa"
Cierra Vaughn
November 24, 2025
5
out of
5
rating by Cierra Vaughn
"I recently switched to State Farm for my car and renter's insurance, and I couldn't be happier with the experience! From the start, Brooke provided exceptional customer service. They were both incredibly helpful, knowledgeable, and patient as they walked me through the different options and helped me find the perfect coverage for my needs. What really impressed me was the price. State Farm offered a bundle deal that was significantly cheaper than what I was paying with Liberty Mutual. I was surprised by how much I saved without sacrificing the quality of coverage. Overall, I highly recommend State Farm, especially if you're looking for excellent customer service and competitive pricing. Thanks to Brooke, I feel confident and secure knowing I'm well-protected."
We responded:
"Thank you for sharing your experience! I'm thrilled to hear that switching to State Farm has been a great decision for you and that my team provided helpful, knowledgeable, and patient service. It’s wonderful that you found a bundle that saved you money without compromising on coverage. I truly appreciate your recommendation, and we are here to support you with your vehicle and renter's insurance needs anytime! - Lisa"
Christina Bezzy
November 21, 2025
5
out of
5
rating by Christina Bezzy
"I’ve been a customer of Lisa for many years. I’ve always had great customer service. Brooke recently helped me set up a new policy and has been extremely helpful."
We responded:
"Thank you for your continued trust and kind words! I'm happy to hear you've consistently received great customer service and that my team was especially helpful in setting up your new policy. We're here to support you with your property and vehicle insurance needs anytime! - Lisa"
Barbara Porter
November 19, 2025
5
out of
5
rating by Barbara Porter
"Jennifer was very helpful and very knowledgeable. She helped me choose the policy that was best for me."
We responded:
"Thank you for your feedback! I'm glad to hear you received helpful and knowledgeable assistance in choosing the best car insurance policy for you. We're here to support you anytime! - Lisa"
Monica Vandeventer
November 14, 2025
5
out of
5
rating by Monica Vandeventer
"Jennifer Crites was most helpful in the Bloomfield office. She was very curtious and never hesitated to follow-up as well as to extend a welcome to contact her if I have any questions In the future. Overall, I think Jennifer did a great job, and I will not hesitate to refer friends and family to her for their insurance needs."
We responded:
"Thank you for your kind words! I'm happy to hear you received courteous and attentive service in our Bloomfield office. It's great to know you felt supported and confident in recommending us to your friends and family. We're here whenever you or your loved ones need assistance! - Lisa"
Tanner Gott
November 14, 2025
5
out of
5
rating by Tanner Gott
"Brooke was helpful with all of my questions and quick to respond. Thank you!"
We responded:
"Thank you for your feedback! I'm glad to hear you received quick and helpful responses to all your questions. We're here whenever you need assistance! - Lisa"
Lisa Toby
November 12, 2025
5
out of
5
rating by Lisa Toby
"Rydni was amazing. Very friendly and answered all my questions. Thank you."
We responded:
"Thank you for your kind words! I'm happy to hear that you received friendly and helpful service and that my team was able to answer all of your questions. We're here whenever you need us! - Lisa"
Danny Karas
November 10, 2025
5
out of
5
rating by Danny Karas
"I just had a call with Chelsea and I got my issue resolved in less than 5 minutes. Appreciate the quick service!"
We responded:
"I appreciate you taking the time to share your experience! I'm glad to hear your issue was resolved quickly and that you found our service efficient. We appreciate your trust and are here to help with your car insurance whenever you need us! - Lisa"
Sarah
November 10, 2025
5
out of
5
rating by Sarah
"Marcey did a wonderful job helping with a last minute request for new coverage. This office is always accessible, helpful and friendly."
We responded:
"Thank you for your kind words! I'm glad to hear that my team could assist you promptly with your last-minute coverage request. It’s great to know my office is accessible, helpful, and friendly. We're here whenever you need us! - Lisa"
Bev Vicstein
November 7, 2025
5
out of
5
rating by Bev Vicstein
"Always helpful and professional."
We responded:
"Thank you for your feedback! I'm happy to hear you find my team always helpful and professional. We're here to support you with your auto insurance anytime! - Lisa"
Ahmad Popalyar
November 6, 2025
5
out of
5
rating by Ahmad Popalyar
"Awesome customer service"
We responded:
"Thank you for your kind words! I'm glad to hear you had an awesome experience with customer service. Whether it’s property or vehicle insurance, we’re here to help whenever you need us! - Lisa"
Amy Freel
November 5, 2025
5
out of
5
rating by Amy Freel
"Marcey was excellent in helping me insure personal property. She was quick with all the detailed information and got me covered the same day that I called."
We responded:
"Thank you for your feedback! I'm happy to hear that you received excellent and prompt service in getting your personal property insured. It’s great that you were able to get coverage the same day you called. We appreciate your trust and are here to help whenever you need us! - Lisa"
Russell Kitchner
November 5, 2025
5
out of
5
rating by Russell Kitchner
"The entire staff at Lisa Allen agency are very professional in their relations with customers. Most recently, Jennifer Crites handled the process of removing/adding a vehicle to our policy. It happens that the car salesperson overheard my conversation with Jennifer, and subsequently said that their other customers have a much more time-consuming and stressful experience with their insurance company. That testimonial seems to say it all!"
We responded:
"Thank you for your thoughtful feedback! I'm delighted to hear that my team provided professional and efficient service, especially during the process of updating your car insurance policy. It’s wonderful to know that your experience stood out in such a positive way! We truly appreciate your trust and look forward to continuing to support your insurance needs. - Lisa"
James Howard
November 4, 2025
4
out of
5
rating by James Howard
"Marcey Swan was very knowledgeable and great to work with. We appreciated her time and knowledge on the policies and coverage we were looking for!"
We responded:
"Thank you for your feedback! I'm glad to hear my team was knowledgeable and a pleasure to work with. We appreciate you taking the time to recognize their efforts in helping you find the right vehicle and renter's insurance coverage. If there’s anything we can do to make your experience even better, please let us know! - Lisa"
Crystal Hobbs
October 31, 2025
5
out of
5
rating by Crystal Hobbs
"Very helpful always a good experience"
We responded:
"Thank you for your positive feedback! I'm glad to hear you consistently have a helpful and positive experience with us. We're here to assist you anytime! - Lisa"
Tammy Vest
October 29, 2025
5
out of
5
rating by Tammy Vest
"Jennifer was very helpful assisting me with my new policy"
We responded:
"Thank you for your feedback! I'm glad to hear you received helpful assistance with your new policy. If you have any questions or need further support, please don't hesitate to reach out! - Lisa"
David Lockhart
October 29, 2025
5
out of
5
rating by David Lockhart
"Marcy Swan was very helpful in updating our insurance policies. Our homeowners got a much needed update. She did a great job !"
We responded:
"Thanks for letting me know how things went! I'm happy my team could assist with updating your insurance policies and that your homeowners coverage is now up to date. We appreciate your trust and are here whenever you need us! - Lisa"
Lori Eads
October 29, 2025
5
out of
5
rating by Lori Eads
"Ryndi was a great help for us. She was on it the minute we sat down with her. She took care of everything we needed and any changes. Plus the tons of questions. Definitely recommend her !"
We responded:
"I really appreciate you sharing your experience! It’s great to hear that my team was attentive, handled everything you needed, and patiently answered all your questions. I truly appreciate your recommendation. We are here to support you anytime! - Lisa"